Purpose of the Role

This role is perfect for someone who enjoys working at the intersection of technology, quality, and continuous improvement in a fast-paced, ever-evolving environment. At Frogfoot, we leverage technology and adapt quickly to change to achieve our objectives, and we are looking for an experienced Senior Test Analyst with a strong technical foundation, exceptional attention to detail, and a passion for delivering high-quality solutions.

As our Senior Test Analyst, you will be a key stakeholder in the solution design and technical analysis process, playing a critical role across end-to-end testing. You will effectively serve as our internal beta tester, thoroughly testing all functionality, running through multiple scenarios and possible outcomes to ensure systems perform as intended and meet real business needs.

You will collaborate closely with business owners and cross-functional teams to ensure design requirements are practical, realistic, and aligned with business objectives. This includes defining test objectives, designing and executing test plans, scenarios, scripts, and procedures, as well as organizing and managing test runs to ensure user-friendly, error-free product implementations.

In this role, you will identify, document, and report software defects, coordinate issue resolution, and contribute to test system modifications in preparation for implementation. You may also develop testing programmes that address database impacts, software behaviour, and usability. With strong analytical skills, a solid understanding of testing methodologies, and clear communication, you will validate functionality, usability, and user satisfaction.

This is a crucial role within the team, where your contribution will directly support the delivery of reliable, high-quality, and error-free software products to our business and its stakeholders.

Key Responsibilities

In this role, you will be expected to perform various types of testing, like functional, regression, and performance, and document and track defects for our business, and in doing so, prevent losses due to post-release issues.

What a typical day will look like for  you:

• Planning and controlling the tests (effort, deadlines)
• Coordinate test case creation and test execution
• Setting up and carrying out deviation management in test projects, including documentation of the interim and final results
• Creation of the test-specific status reports
• Achieving the overall technical and functional acceptance and overall approval
• Documenting the test execution and communicating with the developers regarding the deviations
• Participation in the creation of professional and/or technical test cases
• Document the test results and deviations
• Perform manual testing to validate the functionality, usability, and performance of the applications across different browsers and devices.
• Conduct integration testing to ensure seamless interaction between various components and systems.
• Collaborate with the development team to identify, reproduce, and report software defects and track their resolution.

What You’ll Need to Know

To succeed in this role, you should have:

• Matric (Grade 12).
• Completed an IT Degree or other related fields
• Minimum of 5 – 7 years of experience in SQL and APIs.
• Minimum of 5 – 7 years of experience in Business Analysis / Systems Testing.

Skills That Will Help You Succeed

• Experience in industry or understanding and passion for the telecommunications industry.
• Multi-tasking and time-management skills.
• Proven ability to work in a fast-paced, high-pressure environment.
• Strong ability to prioritise.
• Strong critical thinking and decision-making skills.
• Excellent written and oral communication.
• Strong understanding and experience with Agile software development methodologies.
• Managing vendors and ensuring optimal, quality-driven outputs.
• Compiling System & Functional Specifications.
• Regression testing.

Qualities We Value at Frogfoot

• Strong Analytical skills.
• Pays extremely close attention to detail.
• Written and verbal communication superstar.
• Has strong Interpersonal skills.
• Is both flexible and adaptable.
• Takes initiative and owns a task until it is done.
• Organised and methodical.
• Documentation by nature.
• Ability to write test documentation such as test plans, scripts, and reports.
• Strong technical skills and abilities, including databases and SQL.
• Skilled at testing processes and methodologies.